Service Catalog

Managed IT Services for Quebec Small Businesses

ATechSolutions delivers managed IT services, Microsoft 365 support, networking and infrastructure operations, and backup readiness for businesses in Deux-Montagnes, Laval, and Montreal.

Typical Engagement Profile

  • Small businesses without a full internal IT department
  • Teams running Microsoft 365 and cloud-based workflows
  • Offices planning network upgrades or infrastructure refreshes
  • Organizations improving configuration standards and backup maturity
Service catalog

Scope, outcomes, and business fit by service

Select a service area to review operational scope, best-fit use case, and expected delivery outcomes.

Managed IT Services

Operational IT support for businesses that need stable systems, predictable response, and accountable day-to-day technical management.

Best for: Teams that rely on external IT for daily operations and user support.

  • Incident handling and recurring issue reduction
  • Endpoint oversight and lifecycle planning
  • Vendor coordination and escalation management
  • Operational planning aligned to continuity priorities
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Microsoft 365 & Cloud Services

Microsoft 365 support and cloud administration for secure collaboration, cleaner tenant structure, and controlled access management.

Best for: Businesses standardizing Microsoft 365 and cloud workflows.

  • Microsoft 365 support and administration
  • Email migration, domain, and mailbox transitions
  • Identity controls, MFA, and access governance
  • Cloud services planning for reliability and growth
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Networking & Infrastructure

Network setup and infrastructure services focused on performance, secure connectivity, and dependable office operations.

Best for: Offices upgrading connectivity, Wi-Fi coverage, or core infrastructure.

  • Network setup and office connectivity planning
  • Firewall, switching, and wireless optimization
  • Performance troubleshooting and infrastructure cleanup
  • On-site technical execution for physical environments
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Backup & Disaster Recovery

Backup and disaster recovery services that validate protection scope, improve restore confidence, and reduce recovery uncertainty.

Best for: Businesses requiring documented recovery readiness for key systems.

  • Backup configuration review and verification
  • Coverage assessment for priority systems and data
  • Recovery expectation and runbook documentation
  • Business continuity alignment for restore scenarios
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Remote & On-Site Support

Responsive technical support for active incidents, planned changes, user onboarding, and on-site execution when required.

Best for: Teams needing immediate troubleshooting or scheduled technical assistance.

  • Remote support for rapid incident response
  • On-site support for infrastructure and hardware tasks
  • User support for staff and business stakeholders
  • Flexible delivery for projects and escalations
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Not sure where to start?

Most small businesses begin with either an incident support request or a scoped quote request for managed IT, Microsoft 365, networking, or backup and recovery work.

Service areas

Coverage for Quebec small businesses

ATechSolutions supports businesses in Deux-Montagnes, Laval, and Montreal, including offices that need on-site networking work, Microsoft 365 support, or structured remote IT assistance.

Secondary audience

Home-user support remains available

Business services are the primary focus, but home users can still use the support request flow for remote help or scheduled on-site work.